State Auto is committed to being A Friend You Can Depend On in your time of need. Our scalable response capability with multiple layers of resources equip our claims associates to be ready for any catastrophe.
- Our Express Team will be your first point of contact and is ready to take your call 24/7.
- Our Catastrophe Team is ready to travel anywhere within hours of being notified to evaluate your damages and help you get your claim settled as quickly as possible
Every member of our Catastrophe team is Haag certified and fully equipped to respond to our customers' claims needs. Being Haag certified means that our inspectors are well respected in the industry and trained in scientifically-based damage evaluation techniques. Team members are able to react quickly with the help of our mobile claim handling facilities. They are equipped to navigate catastrophe-stricken areas with cell phones, laptops, and GPS devices to help them get to you faster. After all, our goal is to provide immediate help in your greatest time of need, so that you and your loved ones can quickly recover from the unexpected.