My Policy

Your policy contains information about your coverage and limits. It’s important for you to have access to your information when you want it. We’re here to help.

Do you have an account or a policy? 

If you have 10 numbers with no letters (ex. 2458357910) that’s an account number.  If you have an account, click here

Do you have 2 or 3 letters with 7 or 8 numbers (ex. AAA1234567 or AA12345678)? That’s a policy number.  If you have a policy number, the information you need is right here on this page.

Can’t find exactly what you are looking for or have questions? Contact our Customer Service Department at 800-444-9950 8 a.m. to 7 p.m. ET Monday – Friday or by email at CustomerService@StateAuto.com.

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We'll send you a confirmation email within a few hours. If you haven't received it, please call our Customer Service department at 800-444-9950 from 8:00 a.m. to 7:00 p.m. ET, Monday through Friday and select option 2 for a confirmation of your payment.